Each jewelry item is crafted with quality metals that will resist rusting, fading, discoloration, or tarnishing.

Depending on the item and location you are sending to, your order can take anywhere from 4-14 days to arrive at your door step.

Our company is incorporated in Pennsylvania!

You can check your order status by clicking on the link in the email update that includes a tracking number when your order is shipped.

We pride ourselves on fast order processing and shipping. Due to this, we cannot guarantee any changes to your order once it has been shipped. If you need to change or cancel your order, please contact us immediately at support@carriedconnectionsjewelry.com.

Your satisfaction is important to us and we want you to shop with confidence. We offer a 30-day, money back guarantee on most orders with the following exceptions:

- Personalized gifts may not be returned unless they are damaged.

To return an item for any reason, just repack the gift in its original packaging, if possible. Please include your order number and/or the name that the item was ordered under or a copy of your confirmation email.

Sorry, shipping & handling fees are not refundable on returns and you must pay for return shipping. For your security, please return your gift with an insured courier (e.g., USPS Parcel Post) and retain your receipt. Carried Connections Jewelry is not responsible for items damaged or lost in transit.

Returns should be mailed to:

Carried Connections Jewelry
P.O. Box 692
Lemont, PA 16851